Let’s get you moving.

For help with installation, data coverage or your license, contact support@mocbit.com. If you have already purchased, the help link on your Polar receipt is also available.

First time here?

Download the signed public release when available and move Ranklane to Applications.
Follow the customer portal link in your purchase email, copy your license key, then activate it in Ranklane’s Settings.
Add an app by name, store URL or ID, then add keywords for a specific country.
Refresh to record your first real observation. Keep Ranklane open for due checks.

A rank looks different from my phone

Check the country, language, device context, source and observation time. Mac rankings use the first public Mac web search page. Google Play uses the primary app list and follows continuation pages only when Google provides them, up to 250 unique apps. Separate Similar apps modules are excluded. Personalization can change results. A failed provider request is shown separately from “not in results.”

Daily checks and app details

Keep Ranklane open and enable “Check rankings and app details automatically” in Settings. Successful checks become due after 24 hours; failed checks wait at least 15 minutes before retry. App details use tracked and saved country/language contexts, including apps with no keywords. Paused apps are skipped.

A metadata failure does not erase a good ranking. Journal shows the selected country and language; a missing language context stays unavailable. Settings shows the last due-check scan separately from the actual measurement time.

Moving from AScope

Export your keyword CSV from AScope, then use Ranklane’s Transfer → Import CSV. Review the destination app, country, language and notes before importing. Existing keywords are kept; the last transfer can be undone. Refresh to measure current ranks after import.

Windows availability

A Windows client is planned after Mac acceptance. There is no Windows download yet; the current package requires macOS 14 or later.

Moving to a new Mac

In Settings, deactivate the old Mac while connected to the internet. Activate the new Mac using the same license key. Copy your local workspace separately after quitting the app on both machines. Export CSV before a move as an additional backup.

MCP connection

Enable the local server in Settings and copy the configuration into a compatible HTTP MCP client. The server uses 127.0.0.1:47322 and a private bearer token. Never post this token publicly. Read-only is the default; allow write tools only for a client you trust.

Billing

Use the Polar customer portal linked in your purchase receipt to manage subscription renewal. For an activation limit, first deactivate your previous Mac. Do not send card details, license keys or MCP tokens in support screenshots.